Where Do We Ship From?

All orders are handcrafted/packaged and shipped directly from our facility in Shenzhen, China. This allows us to maintain quality control and offer you the best prices.

Estimated Delivery Timelines (USA)

Delivery times consist of Processing Time (in China) + International Transit Time + US Customs Clearance (usually 1-3 days). Please see full breakdown:

Shipping Methods

Processing Time in China

International shipping

delivery

Total time frame

fee

Standard Shipping
(ePacket/Economy)

1-3 business days

10-20 business days

2-5 business days

15-28 business days

$5.99

Expedited Shipping
(DHL/FedEx)

1-3 business days

3-7 business days

1-2 business days

6-12 business days

$12.99

Priority Express
(DHL Express)

1-3 business days

2-4 business days

1 business day

4-7 business days

$24.99

Critical: Duties & Taxes

Sales Tax: Collected at checkout for orders shipped to US states where we are registered.

Import Duties & Customs Fees:

Orders under $800 USD: Most shipments qualify for "De Minimis" value and WILL NOT incur US customs fees.

Orders over $800 USD: May be subject to US Customs duties and taxes. The recipient (you) is solely responsible for paying these fees directly to the carrier (DHL/FedEx/USPS) upon delivery. We cannot predict or pay these fees.

Clear Statement: Product prices DO NOT include potential import duties or taxes for high-value orders.

Order Processing & Tracking

Processing (1-3 days): Your order is carefully checked, packaged, and prepared for export in China.

Shipment Notification: Once shipped, you’ll receive an email with tracking number and carrier link.

International Transit: Track via carrier links. Note: Updates may pause for 2-5 days during customs clearance.

US Delivery: Final leg handled by USPS/FedEx/UPS within the USA.

Track Your Order: [Track Your Order] or log into your account.

Important Policies for International Orders

Address Accuracy: Triple-check your US address. Incorrect addresses cause 30+ day delays. We cannot reroute packages once in transit.

Customs Declarations: We accurately declare all items and values as required by US law. Falsification is illegal.

Prohibited Items: None in your order. We comply with US import regulations.

Peak Season (Oct-Jan): Add 7-14 days to all estimates. 

Contact Window: Report lost packages within 30 days of shipment date.